This seminar presents a collaborative cross-disciplinary project between Beyond the Stone Walls Advisory Collective (BSWAC), Corrections Victoria and RMIT. Mr Hisham Attia of College of Vocational Education, and Dr Marietta Martinovic of College of Design and Social Context, both at RMIT, employed design thinking to a project within a correctional setting - Improving offender reception process at a prison. We discuss the journey of this project and its outcomes. The feedback from Corrections Victoria was that it was ‘impressive,’ ‘ground-breaking,’ and that they ‘loved the thoughtfulness and considerations of each suggestion.’